We operate a transparent return policy. In the event that you wish to make a withdrawal, you can do so via the payment method used to fund your account or via a wire transfer using a withdrawal form.

Your request will be responded to within 24 hours, however, please allow up to 3 business days for processing and review purposes once you have submitted your withdrawal form.

Please note: In respect to wire transfers, Ballistic Markets does not permit third party payments. The bank account name used in connection to a withdrawal must be in the same name as your trading account.

We will not process a withdrawal request to a bank account that has not been nominated and verified.